Operator-led digital product studio
EVENAI designs, builds, launches and operates digital ventures. The work combines practical operating experience across retail, franchising, international trade, hospitality and business recovery with software engineering, automation and four years of direct AI product development.
Product portfolio
The portfolio combines operating ventures, products under active development and defined custom-build services. Status and evidence are stated explicitly so completed work is not confused with work in progress or service availability.
A multi-tenant platform combining EPOS and business-management workflows across retail, hospitality and workshop use cases, with product experiences for the United Kingdom and Indonesia.
A business-management and EPOS platform for retail, food and beverage, and workshop operators, with English and Indonesian tenant experiences.
The live service combines customer acquisition, online booking, payment journeys and operational automation for commercial gas-compliance work across East Anglia.
A commercial gas-compliance business combining online booking, payment journeys, operational automation and location-led customer acquisition.
ABeFree brings together a structured book catalogue, the AB3 Publishing imprint, written material, audio, video and family-history content through a production publishing platform.
An independent publishing platform bringing together books, the AB3 Publishing imprint, articles, stories, video, audio and family-history material.
The workflow has already been used for GetGasCert content operations and is being extended into a managed product for planning, creation, approval and platform-ready delivery.
A managed product for planning, creating and coordinating social-media content using AI-assisted workflows with human review and approval.
Custom conversational interfaces can be scoped around customer enquiries, service guidance and defined operational workflows, with clear boundaries and human escalation where needed.
Bespoke chatbot builds shaped around a defined business use case, customer journey and operational boundaries rather than a generic one-size-fits-all script.
Operator story
Ian Cooke has always owned and operated businesses. EVENAI developed from the practical need for better systems, clearer information and stronger operational control—not from a theoretical agency model.
The early retail business grew substantially before changing market conditions, particularly internet retailing, demonstrated the importance of continual adaptation. That lesson has shaped every venture since.
Review delivery evidenceStarted with a horticultural store and developed it into a national five-store franchise.
Added an international import and export arm to support the retail and franchise operation.
Changing trading conditions, particularly internet retailing, demonstrated the commercial importance of continual adaptation.
Launched and operated a pan-Asian and sushi restaurant for five years before selling it at a strong market valuation. The restaurant continues to trade.
Moved into commercial kitchen recovery and completed successful operational turnarounds.
Progressed from commissioning bespoke systems and using commercial EPOS platforms into four years of direct AI and digital product development.
Operating track record
EVENAI is shaped by direct operating experience across retail, franchising, international trade, hospitality, business recovery and software. That experience informs how problems are diagnosed and how products are designed for real operating conditions.
Built a horticultural retail business from a single store into a five-store national franchise, gaining first-hand experience of stock, staffing, customer service, expansion and multi-site operating control.
Added an international trading arm to support the retail and franchise business, working across suppliers, products, purchasing and cross-border commercial relationships.
Co-founded and operated a pan-Asian and sushi restaurant in Norwich for five years before selling the business. The restaurant continues to trade under its established identity.
Worked on commercial kitchen recovery and operational turnaround projects, where restoring control, consistency and practical systems was central to improving performance.
Progressed from commissioning bespoke business systems and using commercial EPOS platforms into four years of direct AI and digital product development, including products now operating in production.
What this changes
Start with the business problem, operating model and route to value before selecting technology.
Prioritise dependable workflows, clear ownership and measurable operational improvement.
Production ownership exposes weak assumptions and drives better architecture, release discipline and prioritisation.
How I work
A practical engagement model focused on understanding the opportunity, proving value and delivering systems that operate in the real world.
Understand the business problem, workflows and improvement opportunities.
OutputValidate the opportunity before committing to larger investment.
OutputBuild, launch and improve systems through real operational use.
OutputHow we build
A disciplined product lifecycle keeps each venture commercially focused, technically robust and capable of improving after launch.
Identify the opportunity, audience and commercial objective.
Test the proposition and critical assumptions before significant investment.
Define the product experience, structure and technical architecture.
Combine AI-assisted delivery with accountable software engineering.
Deploy securely using appropriate production infrastructure.
Monitor, improve and extend the product using real-world evidence.
Connected capability
These are not isolated services. They form one operating model from commercial definition through launch, growth and optimisation.
Define the opportunity, commercial model, priorities and route to market.
Create clear journeys, accessible interfaces and coherent product systems.
Build maintainable web applications, SaaS platforms and operational tools.
Apply AI where it creates measurable value while retaining human accountability.
Design and build conversational interfaces around defined business knowledge, workflows, response boundaries and human escalation paths.
Plan, create and manage platform-ready social content through repeatable AI-assisted workflows and human approval.
Deploy reliable products through modern infrastructure and continuous delivery.
Improve performance, discoverability, conversion and operational efficiency.
Why EVENAI
EVENAI builds and operates a focused portfolio of practical digital ventures. Operating what we create provides direct insight into commercial priorities, production reliability and the continuous work required to turn software into a lasting business asset.
Review our operating standardsStart with the commercial problem
For a new venture, an existing platform or a practical automation opportunity, begin with the operating problem, current constraints and intended commercial outcome.